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Delivery Information

UK

  • Economy Tracked: 3-5 Working Days - FREE on Orders over £30
  • Express Tracked: 1-2 Working Days - £3.99
  • Next Day Guaranteed (Order Before 4pm Mon-Thu) - £7.99
  • Saturday Guaranteed (Order Before 4pm Friday) - £8.99

USA/IRELAND/EU

  • DHL Express Tracked: (1-2 Working Days) – FREE
    (Min. Order £100, Otherwise £9.99)

REST OF THE WORLD

  • DHL Express Tracked: (2-4 Working Days) – FREE
    (Min. Order £150, Otherwise £14.99)

Please note Customers in EU / CANADA might have to pay duties which are not included in carriage.

    All our gift cards are delivered to your email inbox, please check the email address used when purchasing a gift card.



    Returns Information

    At Cliphair, our goal is to ensure your complete satisfaction with your purchase. We strive to provide expert guidance to help you choose the best possible products for your needs, but we understand that sometimes a product just doesn’t quite fit. No matter the reason, if you want to return an unwanted item for a refund or exchange, don't worry: the process is easy.

    Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. 

    Our Terms and Conditions apply to all returns.

    Here’s everything you need to know:

    Return Policy

    You have 60 days to organise a return. In order to do so, you can visit our Return & Exchange page and follow the simple instructions. Keep in mind that our Customer Service team will need to have photographic evidence of the product in the exact conditions it is before shipping it out

    Our Customer Service team will review your request (along with provided images), and process it. This entire process can take up to 3 to 5 working days, for both exchange and refund return requests.

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